Support

Getting an account

OCore accounts come from your utility. Ask your utility's OCore administrator to set one up. There is no public sign-up.

Signing in

Use the email address your administrator registered. If you forget your password, tap "Forgot password?" on the sign-in screen and we'll email you a reset link.

Deleting your account

Email info@ocore.io from the address on your account. Because your utility manages your account, we confirm the request with your utility, then delete your account information within 30 days. Records you created as part of your utility's work, such as submitted rounds and notes, belong to your utility and stay with its records.

Contact us

Email: info@ocore.io
Phone: 425-749-2020
Mail: OCore, Inc., 710 S Redwood Rd, North Salt Lake, UT 84054-2932

We usually answer within one business day.

Security issues

Report a security issue to security@ocore.io.

Privacy

Read our privacy policy at ocore.io/privacy.